Proudly Ugandan. Trusted Internationally.
Talk to Mashamba's Export Team
Questions before you commit? Reach a real export manager by phone, WhatsApp or email — for sourcing, logistics, documentation, or simply to verify who you are dealing with before you place an order.
Three direct channels · Open Monday to Saturday, 08:00–17:00 EAT · Ready to price a shipment? Request a quote
1
Business Day to a Reply
3
Ways to Reach the Team
6
Days Open (Mon–Sat)
25
Years of Export Experience
Pick the Channel That Fits Your Question
Every channel reaches the same export team in Kampala. Choose whichever suits your enquiry — we reply on the channel you used, typically within one business day.
Phone
Best for: quick availability or logistics questions, and speaking with the export team directly during office hours.
Monday to Saturday, 08:00–17:00 East Africa Time (UTC+3).
Best for: fast back-and-forth, sharing specifications or photos, and buyers working across different time zones.
Messages are picked up through the working day and answered in order.
Best for: detailed enquiries, supplier verification, and requesting export documentation or trade references in writing.
Written enquiries receive a written reply, typically within one business day.
Office Hours & Location in Kampala
Opening Hours
Times shown in East Africa Time (EAT, UTC+3). That is three hours ahead of the UK and the same as the Gulf, so a message sent overnight is usually answered the next working morning in Kampala.
A Real Person, a Real Answer
Whichever way you get in touch, the path is the same — no call centre, no generic auto-reply that goes nowhere.
You Get in Touch
Call, message or email with as much or as little detail as you have. A first enquiry needs nothing more than your question and your market.
A Named Manager Replies
A named export manager responds directly, typically within one business day, and stays your point of contact from that first reply onward.
We Help or Quote
We answer your question, share documentation or references on request, and when you are ready, move you to a tailored export quote.
"In FY 2023/24, the agriculture sector contributed approximately 24 per cent to the national GDP and accounted for 42 per cent of total export earnings."
When you contact Mashamba, you are talking to an established operator inside one of Uganda's most important industries — agricultural exports.
Contact Questions
Practical answers for buyers deciding how, and when, to get in touch. Ready to price a shipment instead? Request an export quote.
What is the best way to reach you — phone, WhatsApp or email?
What are your office hours, and what time zone are you in?
What languages does your team work in?
Can you provide documents so I can verify Mashamba before we trade?
Can we arrange a call or visit your operation?
I have a partnership, grower or press enquiry — who do I contact?
Prefer to Write to Us?
Send a short message and a named export manager will reply, typically within one business day. For a full price request, use the export quote form instead.
Your details are used only to respond to your enquiry. We never publish buyer names or share your information with third parties.
Know What You Need?
Request a Quote.
If you already have your crops, volumes and destination airport, skip the conversation and go straight to a tailored export quotation — with a reply within one business day.